Leveraging its mature outsourcing expertise Global ProServ is uniquely positioned to offer highly customized and best-of-the-breed BPO solutions. Our suite of Business Process Management services include:
Document Management Services
Global ProServ provides a document management service which allows you to convert your paper documents/records into electronic format and store in a central repository for easy reference and legal record keeping purposes without having to make significant investments! You can select between onsite and offsite service options.
We offer a secure web based front end which allows you to conveniently access your electronic data at any time and easily locate a particular document or folder with our powerful search tools! Documents can be accessed and shared between multiple users, across departments, locations or the entire enterprise. No more flipping through paper pages to find what you’re looking for!
The document management system supports entire document life cycle management and is easy to deploy and administer. It also provides strong reporting facilities: daily, weekly or monthly reports on completed, incomplete Work items to identify slack and improve efficiency.
The Services include:
- Data Entry
- Sorting, labeling/bar-coding and warehousing of Physical documents
- Scanning and Indexing
- Tracking and Follow-up
- Archival and retrieval
- Database Management
- Daily Back up in .PDF and .TIFF extensions and offsite storage in Fireproof safe
- Customized Reporting
The entire process undergoes a rigorous quality check to ensure that your data has been entered correctly and the quality of scanned images is clear and legible as well as it ensures that the files are archived in the right storage folders.
Transcription
We provide legal transcription service through Legal Eagle®, a web based technology platform. Global ProServ consistently delivers accurate, high quality, and on–time legal documentation. Our leading edge technology, combined with our dedication to quality control (ISO 9001-2001 & COPC 2000) and established training procedures allows Insurance companies and Legal Firms to manage their core business without any disruption in the transcription process and compromise in quality.
Service is available 24x7, 365 days and we can deliver any report in 4 hours / 24 hours or less. By reducing TAT, you improve your revenue cycle efficiency.
Transaction Processing
We provide the following services across verticals:
- Customer Application Processing
- Claims Processing
- Claims Administration
- Compliance audits
- Project Administration Services
HRMS & Payroll Services
We provide integrated HR & Payroll Management services which include:
- HR & Payroll Helpdesk for Employees
- Run monthly payroll as well periodic payroll runs as per requirement
- MIS & Analytics, as per requirement
- Full and Final settlement up to accounting.
- Claims settlement including annual settlement like LTA, Bonus, Performance Bonus
- Employee tax-plan on hardcopy duly signed by the employee and updates
- Annual proofs verification for I Tax declarations and investment document & approval
- Form-16, Issued on separation from service, Payroll settlements
- Employee query resolution
- Statutory Compliance
Finance & Accounting Services
Financial accounting is a critical business process that requires great attention to detail. We provide the following services:
- General Ledger
- Payables Management
- Receivables Management
- Invoicing
- Fixed Assets Tracking
