Application Management is used to bridge the gap between system configuration and system user requirements. It helps organizations to create reliable, secure and cost – effective infrastructure that enables business innovation and process management.

Global ProServ has the right combination of robust technology management capabilities, quality processes and flexible delivery options to create and manage your technology infrastructure. Our Services include:

Technical Help Desk

Technical desk offers efficient trouble shooting to our clients that is interwoven with effective customer management skills. We have proven expertise and a remarkable track record in operating technical support centers for clients across the globe. We have significant expertise in providing high end remote network/application management and IT support for clients across the globe. These services include Help Desk, trouble shooting for products and services, Remote diagnostics and technical support & trouble ticket generation/call logging.

Database Management & Reporting

We provide procurement, deployment and management of Database solutions. This includes Financial and Operational Reporting and daily, weekly & monthly MIS. We also offer data storage solutions and data security solutions for data protection.

Application Management

We provide deployment and operations support of applications to manage high uptime, scalability and continuity of your business processes that are supported by the software application.

IT/Application Security Services

We provide Vulnerability Management Solutions, End Point & Gateway Security Solutions and Security ID Managed Services.

Professional Services

We provide professional services that include Data Center Rationalization, Global System Integration and Technology Consulting Services.